Tap the Menu icon in the upper right (=)
Tap on "Order history"
Tap the order you want to track (newest at the top).
If your order had to be split into more than 1 delivery, you'll see the order with the number of drones to deliver your entire order.
Tap the "Track Order" button to track your order.
If your order is split into multiple deliveries, you can tap the delivery you want to track.
At the bottom of the screen, you will see a panel showing your order was received. Tap and hold the small grey "handle" and pull it toward the top of the screen to show more details.
Scroll down and tap "Cancel order" to cancel.
You'll be presented with a confirmation to complete the cancel or back out.
Upon successfully canceling the order, the prior authorization placed on your payment method will be released. Your financial institution will process in 24-48 hours.
As always, if you have additional questions about Zipline delivery, reach out to us by selecting “Contact Us” in the app.



