You can change the delivery point in the app if you have more than one delivery point available.

You can not change a delivery point for an order already in progress.

There may be times where a Zipline flight senses something may be in the way when making a delivery and the aircraft returns to the store. In this case, Zipline may redirect the delivery to an alternate delivery point at your address to ensure success on subsequent attempts.

There may be times where a Zipline flight senses something is amiss with a delivery attempt and aborts the delivery and returns to the store. Your order (or package, or delivery) will be put on another Zip (or aircraft) for another attempt.

Our safety systems can identify objects in the delivery point and will attempt to navigate around it. If it's not able, our systems report this to us. Zipline will either alter or disable and delivery point to prevent damage to customer property or our aircraft.