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What is Zipline's policy for out-of-stock items?

Zipline's Refund Policy for Out-of-Stock Items

Overview

Zipline ensures that customers are not charged for items that are out of stock and cannot be fulfilled. Items not shipped are processed automatically and are removed from the final charge made to your payment method.

No Charge for Out-of-Stock Items

If an item in your order is marked as out of stock, Zipline will not charge you for that item. This applies to both original orders and replacement items that cannot be fulfilled due to stock unavailability.

Authorization Holds

Zipline places a temporary authorization hold on your payment method at checkout. After the order is finalized, the hold is adjusted to reflect the actual charged amount, removing any amounts for items not delivered. This adjustment typically occurs within 1–2 business days, depending on your bank.

Conclusion

Zipline is committed to ensuring that customers are not charged for items that are out of stock.

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